Complaints
Lodge a Complaint
The Ministry of Labour, in coordination with the Department of Labour, provides official channels to submit, track, and resolve employee and public complaints. Please follow the steps below to ensure your complaint is routed and addressed effectively.
Step 1: Department of Labour CMS Portal
To submit your complaint, please use the link below to access the official Department of Labour CMS portal. This is the primary and formal channel for registering complaints.
- Formal registration of dispute details and workplace issues
- Official tracking number provided instantly upon submission
- Complaints are routed directly to designated Department officers
Step 2: Ministry WhatsApp Escalation
If you do not receive a satisfactory response to your complaint submitted through the CMS portal above, please contact the Ministry of Labour via WhatsApp:
- Direct escalation channel to Ministry representatives
- Requires a valid Department of Labour CMS reference number
- Quick turnaround for unresolved inquiries and status updates
Important Guidance
Please ensure you first attempt to submit your complaint via the Department of Labour CMS portal. This ensures all formal records are generated and processed through appropriate legal channels. Keep any reference numbers for subsequent WhatsApp escalation inquiries.