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Regulatory & Integrity Framework

How the Pola Marketplace Operates

High-velocity short-term sales connecting verified registered suppliers, farmers, and boat captains with hotel procurement teams — engineered with instant buyer checkout and ironclad integrity controls.

Customer Platform Mandate
“A ‘Pola’ category shall be established to facilitate the listing of short-term sales for a one-time payment without the requirement of registration. However, certain control mechanisms shall be implemented to ensure the integrity of the platform. This category shall be reserved for suppliers such as fresh fish and other similar hotel industry products.”
— Pola Open Hospitality Exchange Charter
Streamlined Workflows

Designed for High-Velocity Trade

Whether you are procuring fresh catches for a resort kitchen or offloading morning harvest batches at dockside.

For Hotel Chefs & Buyers

Zero accounts · Guest Checkout in 60s
1

Browse Real-Time Live Lots

Filter active day-boat fish, coconut batches, spices, and linens with real-time countdown clocks and dockside locations across Sri Lanka.

2

Connect Directly via WhatsApp or Guest Order

Communicate directly with skippers and producers without login credentials, or place an order via guest checkout with simple delivery specifications.

3

Dockside / Gate Inspection Guarantee

Executive chefs and culinary managers hold full statutory rights to verify temperature, freshness, gill color, and grades before payment release.

For Boat Skippers & Producers

List in 2 minutes · No monthly fees
1

List Lot with Quick Verification

Enter lot weight, harbour or district, grade, and photos. Verify instantly via mobile OTP and valid NIC or Business Registration — no lengthy approvals.

2

One-Time Micro-Fee Settlement

Pay a flat LKR 500 – 2,000 listing fee for the selected duration (24h to 7d). No recurring subscriptions, commissions, or hidden transaction cuts.

3

Manage via Secret Passcode

Receive your private POLA-SEC-xxxx management key. Update prices or mark lots SOLD anytime with a single click without remembering passwords.

Platform Integrity

The 4 Pillars Protecting Pola Trade

How Pola eliminates account friction while maintaining 100% dispute traceability and product freshness.

1. Zero Pre-Registration

Traditional marketplace signups destroy value for perishable seafood landed at 4:00 AM. Buyers explore anonymously and checkout as guests; sellers publish lots instantly without managing accounts.

Instant WhatsApp or guest checkout

2. One-Time Micro-Fees

No subscriptions or profit commissions. Sellers pay a nominal one-time fee per listing based on duration, democratizing access for smallholder fishermen, spice growers, and estate managers.

Flat LKR 500 – 2,000 per lot

3. Live Auto-Expiry Clocks

Synchronized real-time countdown clocks ensure listings drop the second their shelf-life period ends. Expired lots cannot accept orders, protecting hotel banquets from sub-optimal ingredients.

Automatic lot archiving at 00:00:00

4. Dockside Inspection Right

Every buyer is protected by dockside / receiving bay inspection guarantees. If seafood temperature or linen quality fails to match listing specs, buyers may reject delivery with zero dispute.

Mobile OTP & NIC dispute logging
Transparent Pricing

One-Time Micro-Fee Schedule

Fixed one-time listing fees tied directly to perishable lifespan. No recurring charges.

24 Hours
LKR 500
One-Time Fee
  • Fresh Yellowfin Tuna & Seer Fish
  • Day-Boat Catch lots
  • Immediate Harbour Pickup
  • Secret Passcode Management
72 Hours
LKR 1,200
One-Time Fee
  • Bulk Coconuts & King Coconuts
  • Pure Ceylon Alba Cinnamon & Spices
  • 400TC Hotel Bedsheets & Towels
  • Extended resort procurement
7 Days
LKR 2,000
One-Time Fee
  • Hotel Oil Paintings & Canvas Art
  • Commercial Kitchen Equipment
  • Premium Lobby Statement Pieces
  • Priority catalog placement
Frequently Asked Questions

Common Questions About Pola

Everything you need to know about purchasing, listing, verification, and inspection rights.

Do I need an account or login to buy seafood and hotel supplies?

No. Buyers can browse all live listings completely open. When you are ready to procure, you can either contact the skipper or farm manager directly via WhatsApp, or submit a guest checkout order with your resort name and kitchen contact in under 60 seconds.

How does the Dockside & Gate Inspection Guarantee work?

Under Pola platform integrity guidelines, buyers have statutory rights to inspect the condition of all goods upon arrival (e.g., verifying temperature log, gill brightness for fresh tuna, or thread count for hotel linens) before releasing payment. If the goods differ substantially from the listed grade, the buyer can decline the batch.

How do sellers edit their prices or mark lots as SOLD without an account?

When a listing is created, Pola generates an encrypted Secret Management Key (e.g., POLA-SEC-TUNA-9182). Sellers can visit the Seller Login portal anytime, enter this key, and instantly update quantities, change prices, or mark the lot SOLD.

What happens when a lot's countdown clock expires?

Once the timer hits 00:00:00, the lot status shifts automatically to EXPIRED. It is instantly removed from the live procurement catalog to ensure buyers only see ingredients at peak commercial freshness.

How are sellers verified to prevent spam or misrepresentation?

All listers must verify their mobile phone number via SMS OTP and submit their National Identity Card (NIC) or Business Registration (BR) number. While listings remain anonymous on public cards, all records are permanently logged for dispute resolution.

Ready to Experience Frictionless Hotel Procurement?

Join resort chefs, boat captains, and certified organic estates trading directly across Sri Lanka.