Accessibility Statement | Department of Immigration and Emigration

Our Commitment to Inclusive Access

The Department of Immigration and Emigration is dedicated to ensuring that its public digital portal is accessible to all individuals, including persons with visual, auditory, motor, or cognitive disabilities, elderly citizens, and users of assistive technologies.

1. Compliance & Standards

This portal is designed to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA specifications established by the World Wide Web Consortium (W3C). Key accessibility features include:

Full trilingual parity across Sinhala, Tamil, and English languages with Unicode-compliant typography.
High-contrast text and interactive elements with minimum 4.5:1 color contrast ratio.
Keyboard-only navigability with visible focus indicators across all navigation links, buttons, and form inputs.
Semantic HTML5 structure with descriptive landmarks, headings, and ARIA labels.
Text alternatives (alt text) for all informational and functional images.

2. Feedback & Assistance

If you encounter any difficulty accessing content or utilizing an online service on this portal, please notify our IT & Digital Services team so we can provide the required information in an alternative format:
Department of Immigration and Emigration
Email: controller@immigration.gov.lk | Hotline: 1962