Department Launches Upgraded Online Passport Appointment Scheduling Portal
Press Releases
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28 Sep 2026
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Public Relations & Media Unit
The Department of Immigration and Emigration has introduced an enhanced appointment booking system to streamline passport application processing and reduce queue wait times.
The Department of Immigration and Emigration announces the nationwide rollout of its upgraded online appointment scheduling portal. This modern digital platform is designed to provide citizens with seamless appointment reservations, automated confirmation notifications, and reduced waiting times at all service counters.
Citizens can now select their preferred date and processing centre, upload required documentation in advance, and receive immediate SMS and email confirmations. The new framework will be actively monitored to ensure high service availability and public convenience across all regional branches.
Department of Immigration and Emigration
Dep. of Immigration and Emigration, "Suhurupaya", Sri Subhuthipura Road, Battaramulla.